Q1. Are you a factory or trading company?
A1: Source factory & Leading Suppliers.
Q2. What is the guarantee of your products?
A2: 100% check before shipment, including Voltage Resistance Test, Leakage Test, and Electrical Safety Compliance Analyzing. We provide 1 year warranty.
Q3. How long will the shipping take?
A3:
(1) For samples, DHL/UPS/Fedex usually takes 5-8 working days to the destination.
(2) For mass production, we will send the goods within 25-35 days after 30% deposit has been confirmed.
(3) OEM & ODM orders normally take 30 days after advance payment and design confirmation.
Q4. What are the payment terms?
A4: We accept T/T, Paypal, L/C, Secure payment, Alipay, etc.
Q5. Could you print our logo on the product & packaging?
A5: Sure, we offer OEM/ODM service.
Q6. What is your sample policy?
A6: You can get a sample to test the quality; the sample fee will be refunded after the bulk order is placed.